Because when it comes to technology, you can get lost in the jargon pretty quickly. And at J&L, we pride ourselves on the fact that we talk our customers' language. Apart from anything else, it means everyone is clear about the aims of a project and the expected outcomes.
It's not only an approach that our clients like, it's one that works. We're a growing business that has successfully delivered web design and IT services for a broad range of satisfied customers since we first set up in 2004.
While every project is different, we start in the same way: listening to you. Whether it's a new website, a bespoke software development or internet access and computing hardware for your team, our priority is to understand your underlying business need. From that point, we can work with you to refine, specify and deliver a solution that fits - without a buzzword in sight.
We're a team of problem solvers. We like nothing more than being presented with a challenging situation and, because we are able to draw on experience of delivering projects for both big corporates and SMEs, our technical experts have the detailed knowledge to find the answer that's right for you.
When we give you a price, we stick to it. We won't charge you for an initial conversation, of course, but after that it's a case of 'what we agree is what you pay'. There's no risk of unexpected bolt-ons or wiggle room further down the line, and if a situation arises where the scope of the project is subject to change, we're totally transparent about any cost implications.
Technology doesn't have to be faceless. We are a people business and we believe in supporting our clients with great customer service provided by smart people. Pick up the phone to us and rather than get stuck in a ticketing system, you'll get someone you can trust to take the time and put things right.
