Understanding the 401 Error: What It Means and How To Resolve It

Richard Barnett

Posted by: Richard Barnett

Categories: Website design
Understanding the 401 Error: What It Means and How To Resolve It

Decoding the 401 Error

While browsing the internet, you might occasionally come across a message stating "401 Unauthorised". This message is a type of HTTP status code. HTTP, or Hypertext Transfer Protocol, is a system that facilitates the sharing of information on the internet. Essentially, a 401 error appears when a website doesn't acknowledge you as an authorised user.

Why Does a 401 Error Happen?

The 401 error typically arises when a website requires certain login credentials, but either none were supplied, or the provided credentials were incorrect. In layman's terms, it's the website's way of communicating, "I cannot display this page because I don't recognise who you are or if you're permitted to view it."

What Can You Do About It?

Upon encountering a 401 error, the first thing to do is verify whether you're supposed to be logged in on the website. If you are, ensure your login details have been entered correctly. Sometimes, simply refreshing the page or clearing your browser's cache and cookies can rectify this issue. However, if these methods are unsuccessful, the problem may not lie with you but could be an issue that the website owner needs to address.

When to Seek Professional Assistance

If you're a website owner and your visitors are reporting 401 errors, this could indicate a problem with your website's authentication processes. At this juncture, seeking professional help could be crucial. Web development experts, like our team at J&L, can diagnose and rectify these issues, ensuring a seamless browsing experience for your users.

How Can J&L Help?

Experiencing website errors like the 401 Unauthorised Error? At J&L, we specialise in resolving such issues. We ensure your website operates smoothly and remains accessible to your audience. Get in touch with us today for professional support.


Richard Barnett

About: Richard Barnett

Richard brings a wealth of technical knowledge to the team. His expertise in various IT systems and his problem-solving skills make him an invaluable asset in delivering effective solutions for our clients' unique IT challenges.


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